- The 5 days notification before check-in date, the booking amendments could be done free of charges.
- The 3 days notification before check-in date,
by below issues only, for other reasons the booking shall not be refund.
- COE issues (e.g. not approved or delay approval …)
- 72 hrs. Pre-COVID test result is positive. (to notify on the date of result issues)
- Flight canceled/postponed, inform 48 hours notification after than that will be charged 3,000 THB.
- All above reasons need some support documents or email from the Royal Thai embassy.

-In case of COE not approved or positive Covid test result please send written notice with supported documents at least 36 hrs prior to arrival to avoid the extra charge 3,000 THB or up to 50%. There maybe a small charge for the meet & airport pick upservice.